When you purchase a mask from Prairie Oxygen, you have 30 days from the date of purchase to exchange your mask for a credit towards a different product. This gives you recourse should unforeseen mask problems arise.
If you are having difficulty achieving a proper fit with your mask, bring it back and we will determine if itʼs an adjustment issue, or if you need to try a different product.
Remember: You must contact us prior to the end of the first 30 days in order to qualify for a mask credit if you do require a different product.
The first 3 weeks of your therapy is vital to your continued success.
Contact us if you require any assistance.